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We aim towards complete customer satisfaction. In case you’re not happy with any products you have purchased, you can simply return the item(s) and we’ll send you a replacement or refund your money.
You can return an item to us, provided you do so within a 3-day window. If your order has been placed online, please email us at feedback@apeejaygroup.com for a refund or exchange provided on the order receipt.
Please read our Returns and exchange information and instructions as well as our terms and conditions carefully -:
1. Items should be in their original condition
2. Items should be ideally in the original packaging
3. Items should be returned within 3 days of the day you bought them with a receipt.
We recommend you use a registered mail service that includes insurance for your returns. We can only give you a refund or exchange if we receive the items.
1. Tell us why you're returning the item(s) and whether you want a refund or a replacement.
2. Post your item back to us.
17, Park Street, Kolkata 700 016
Phone: 93300 20986
Email: feedback@apeejaygroup.com
In case of order cancelation we will refund full order value within a week.
If your item arrives damaged or we send you the wrong item, we apologize for the inconvenience. You’ll be refunded for the original item price or send you a replacement.
We'll make the refund to the card that was used to pay for the original order.
For more information on ordering items from oxfordbookstore.com, please read our terms and conditions.
In case you still have any further questions or clarifications please email us at feedback@apeejaygroup.com or contact us at Phone: +91-93300 20986
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