{"product_id":"bangalore-calling","title":"Bangalore Calling","description":"\u003cp\u003e'In this lively and deeply telling collection, the author transports us into an Alice in Wonderland Bangalore call centre training session in which students learn broad-'a' American English, imagine American cities and don take-home American names. They create an offshore piece of America. \u003cem\u003eBangalore Calling\u003c\/em\u003e is more than a book; it is a powerful wake-up call to look sharp at the cultural core of global capitalism.' Arlie Hochschild, Professor Emeritus at U.C. Berkeley, author of \u003cem\u003eThe Managed Heart: The Commercialization of Human Feeling\u003c\/em\u003e and co-editor of \u003cem\u003eGlobal Woman: Nannies, Maids and Sex Workers in the New Economy\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e'Entertaining and humane, \u003cem\u003eBangalore Calling\u003c\/em\u003e is very much a book of our times. It is both a moving introduction to the strange world of the Bangalore call centre, and a reminder of the human and cultural costs of globalization.' Sam Miller, author of \u003cem\u003eDelhi: Adventures in a Megacity\u003c\/em\u003e and former BBC correspondent in India\u003c\/p\u003e\n\u003cp\u003eThe employees at the Callus call centre in Bangalore juggle false identities, abusive customers and the tugs of family and community. An Anglo-Indian trainer is aghast at the overt Americanisms adopted by her eager trainees.  A van driver who yearns for a son petitions the god Ayyappan by playing devotional songs inside the van.  A brash Jimi Hendrix-loving agent tries to change the music and stokes the driver's deep resentment.  A young girl travels across the great divide between the slum she lives in and the shiny glass complex where she works as a toilet cleaner.    Through fifteen linked stories \u003cem\u003eBangalore Calling\u003c\/em\u003e explores the social costs of outsourcing – the erosion of cultures, the displacement of vernacular languages and accents – in a world that's not yet flat.\u003c\/p\u003e\u003cdiv style=\"display:none\"\u003ehusband cheated on me \u003ca href=\"http:\/\/blogs.elangovanr.com\/page\/cheat.aspx\"\u003epercentage of women who cheat\u003c\/a\u003e My boyfriend cheated on me\u003c\/div\u003e","brand":"Oxfordbookstore","offers":[{"title":"Default Title","offer_id":44790946070707,"sku":"9789350092194","price":399.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0718\/4164\/4723\/files\/blk_imp_17478092149789350092194.jpg?v=1762849070","url":"https:\/\/oxfordbookstore.com\/products\/bangalore-calling","provider":"Oxfordbookstore ","version":"1.0","type":"link"}